Privacy Policy

Last Updated: 01.10.2024

1. Introduction

Triggr LLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services (“Service”). It also outlines your privacy rights and how we comply with global regulations, including GDPR for EU clients.

2. Information We Collect

  • Personal Data:
    Includes your name, email, address, IP address, and other contact information necessary for business operations.

  • Usage Data:
    Information on your device and how you interact with our services, such as browser type, access times, and interaction data.

  • Business Data:
    Data related to workflows, automation configurations, and other business-specific information you provide.

3. How We Use Your Information

  • Service Provision:
    To manage your account, automate workflows, and provide technical support.

  • Compliance:
    To fulfill legal obligations under U.S. (including Wyoming) and international law, such as GDPR and data protection regulations in Africa.

  • Communication:
    With your consent, we may send updates, offers, or other promotional content.

4. Legal Basis for Processing (GDPR Compliance)

For users in the EU, we process your data based on the following legal grounds:

  • Consent:
    When you have given us explicit consent.

  • Contractual Necessity:
    To provide the service and fulfill our agreement with you.

  • Legal Obligation:
    To comply with laws and regulations.

  • Legitimate Interest:
    For purposes such as improving our service and preventing fraud.

5. Sharing Your Information

  • Service Providers:
    We share information with trusted partners (e.g., payment processors, cloud storage) under strict confidentiality agreements.

  • Legal Compliance:
    We disclose information when required by law or to enforce our policies.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill our obligations or as required by law.

7. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your information. However, no online system is entirely secure.

8. International Data Transfers

Data transfers to our servers in the U.S. comply with relevant regulations. For EU clients, we adhere to the GDPR and use approved data transfer mechanisms such as the EU Standard Contractual Clauses (SCCs) to ensure your data is protected.

9. Rights of Users (GDPR and Global Compliance)

  • Access:
    You may request access to your data.

  • Rectification:
    You may ask us to correct or update your information.

  • Erasure:
    You have the right to request deletion of your data under certain conditions.

  • Portability:
    You may request a copy of your data in a portable format.

  • Complaint:
    You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of significant changes, and continued use of the Service implies acceptance.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@triggr.digital.